With INFORUM® Virtual Center,
companies can: |
| • |
Communicate directly with customers to build stronger relationships. |
| • |
Poll customers regarding new
product strategies. |
| • |
Manage customer-specific projects more effectively and productively. |
| • |
Capture customers' needs and resolve their issues more easily. |
| • |
Create a knowledge base of key customer information. |
| • |
Keep customers informed of
company news. |
With INFORUM® Virtual Center,
customers can: |
| • |
Request product support quickly
and easily. |
| • |
Report product issues and track
their resolution. |
| • |
Provide feedback on new products and features. |
| • |
Stay on top of the company's
product calendar. |
| • |
Communicate with other users of
the product. |
| • |
Check the progress of their customer-specific project. |
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